Frequently Asked Questions

What is the best way to apply Seastate Gel?

For optimal results, apply Seastate Gel to soaking-wet hair immediately after showering. Use a fine-tooth comb to evenly distribute the product from mid-shaft to ends.

 

Can I use Seastate Gel on all hair types?

Yes, Seastate Gel is designed to work on all types of curly hair, providing moisture, frizz control, and a soft finish.

How long does it take for my order to ship?

We offer express shipping, so most orders are processed and shipped within 1-2 business days.

Do you offer international shipping?

Currently, we ship within the U.S. only. However, we are working on expanding our shipping options in the future.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number to monitor the delivery status.

What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment options.

Do you offer returns or exchanges?

Yes, we offer returns and exchanges within 30 days of purchase. Please refer to our Returns & Refunds page for more details.

How can I become a wholesale customer?

To purchase in bulk, please apply for a wholesale account through our website. Approved customers will receive a unique code or login to access wholesale pricing.

Are your products cruelty-free?

Yes, all Windward Curl products are cruelty-free and not tested on animals.

Who can I contact if I have questions?

Our customer support team is available to assist you. You can reach us via email at support@windwardcurl.com or through our Contact Us page.

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